In September 2025, Angel Yeast rolled out its AI AGENT intelligent customer service assistant on its international website, offering global users round-the-clock, multi-scenario digital support. This launch marks a significant step forward in the company’s digital transformation and customer service enhancement.

The AI assistant delivers three core functions to meet diverse needs:

1.Product and Business Inquiries: Users can enter questions or keywords such as “yeast protein,” and the AI instantly provides basic product information, along with relevant page links, downloadable technical documents and adapted application solutions, making it easy to access required resources.

2.Sample Requests and Purchase Guidance: For users seeking samples, product catalogs, or technical documentation, the AI guides them to contact sales representatives and offers customized solutions, sample trials, and quotation services.

3.Supplier and Talent Recruitment: For potential supplier partnerships or job applications, the AI provides a fast track to submit collaboration intentions or resumes, supporting the development of a global supply chain and talent network.

The launch of the AI assistant demonstrates Angel Yeast’s commitment to a “customer-centric” approach. Supporting English interaction and 24/7 availability, it aims to deliver accurate and efficient service to customers worldwide.

Looking ahead, the company will continue optimizing the assistant’s capabilities to better serve the global market. The AI assistant is now available across all pages of the international website and can be accessed via the floating “AI Assistant” icon at the bottom right corner. For more information, click to visit.

About Angel

Angel Yeast Company is a high-tech listed company specializing in yeast and biotech. Product business covers Yeast and Baking, Yeast Extract-Savoury, Nutrition & Health and Biotechnology fields. It is one of the world's leading companies in the yeast industry. Angel has 12 holding subsidiaries and provides products and services for more than 170 countries and regions.

https://en.angelyeast.com/

Press contact

ANGEL YEAST CO., LTD

Address: 168 Chengdong Avenue, Yichang, Hubei 443003, P.R.China

Email: xuwla@angelyeast.com